FAQ’s
For Sitters
Where are the babysitting jobs located?
Almost all of the sitting jobs posted are located throughout Johnson County, Kansas.
How much does it cost to register on the website?
Nothing. There is no charge for sitters to access the website and app, register, and create a profile.
How much of my babysitting fee does Nounou Neighbors take?
Nothing. You will be able to keep 100% of the payment you receive from your family. There is absolutely no charge or fee for sitters to use Nounou Neighbors. Rates are set by the families and listed in the job posting.
How do I get jobs on Nounou Neighbors?
Create an account, complete your profile and upload a picture. You will then be contacted by Nounou Neighbors to schedule your interview and training session. Then after your background check and approval following your interview and training session, you will be able to download and login to the Nounou Neighbors Sitter app. When families post a job request you will receive a push notification with the details of the job. If you are interested and available for the job simply click Accept on the job in the app to be opted-in for the job. You will then be contacted directly by the family to work out the details if they would like to consider you for the job.
How do I get paid?
You will be paid directly by the family based upon the agreed upon rate with the family and the time you worked. Nounou Neighbors has no involvement in the payment process.
How do I report a safety concern?
If you have been subjected to, or become aware of, any behavior or conduct by a family member, or any other individual who you encounter while acting as a caregiver, that you believe is unsafe, inappropriate, offensive, or may constitute harassment, please immediately bring the incident to the attention of info@nounouneighbors.com. Nounou Neighbors encourages you to report any incidents of such conduct or behavior, Nounou Neighbors will promptly handle any report that is made. Please note that any report made is a private communication between you and Nounou Neigbhors.
For Families
Are full-time nannies available on Nounou Neighbors?
No. We specialize in sitting in the traditional sense and not in nannies. Our sitters provide occassional sitting such as for a night out, for weekend activities, and during the summer. We do have the occasional sitter available for a daytime activity during the week (depending upon sitter availability). You may also be able to find a summer nanny on Nounou Neighbors but it is not our focus nor is it guaranteed.
Are other services available through Nounou Neighbors?
Yes. Our sitters are now also available for gift wrapping, organizing rooms and running errands for you or your parents!
What sets Nounou Neighbors apart from other sitter websites?
We personally interview, coach and train each sitter. We also perform a criminal background check on our sitters in Johnson County, Kansas District Court and all Missouri County Courts prior to them being approved to access the app. Nounou Neighbors has built a unique system that includes an app for our sitters to receive a push notification when a family posts a job on the family app and allows the family to receive push notifications of sitters interested in their job. The family can then view the sitter’s picture, profile and phone number on the app and select the sitter applicant of their choice.
How much does it cost to access the website?
$20 a month (first month is $65, which includes a one-time registration fee of $40). If you sign up for a year membership your registration fee is waived. There is no contract or long-term commitment. You can cancel at any time through your PayPal account. Your credit card or bank account on file with PayPal will be automatically billed monthly on the day of the month you registered if you are paying by the month, or on the day of your yearly anniversary if you prepay for one year of access.
How do I find a sitter?
Once you have registered, paid and created your profile on the app, simply click the Add a job button; You will specify your closest high school, the date and times of the job, the hourly rate you would like to pay, any notes about the job, and the ages and sexes of your children. All of our sitters will then receive a push notification from our sitter app with your job details. As sitters indicate that they are interested in your job you will receive real time push notifications with interested sitters’ names and numbers. You can then view the sitters’ picture and profile in the app, choose your sitter, and then contact the potential sitter to work out any final details.
How do I pay my sitter?
You will pay your sitter directly. Nounou Neighbors does not charge any fees or percentages on what you pay your sitter.
Can I pause my membership?
Unfortunately, in order to keep costs to our current clients low, we are unable to pause memberships. If you cancel your membership and decide to rejoin at a later date, you will need to pay the registration fee again.
How do I cancel my membership?
You can cancel your membership at anytime by logging into your PayPal account and cancelling your recurring payment to Nounou Neighbors. Please note that cancelling or deleting your account on the website does not cancel your recurring payments through PayPal. Also, please note that when you cancel your membership it is effective immediately and you will no longer have access to the website or app. If you plan on using the remaining duration of your paid month or year we suggest you wait until immediately before your renewal date before cancelling your membership.
Does Nounou Neighbors run background checks on the sitters?
Sitters over 18 are criminally background checked in Johnson County, Kansas District Court and all county courts in Missouri . However, many of the sitters on Nounou Neighbors are minors. Juvenile court records are generally not public records so any background check performed on minors would be unlikely to provide to any information. We also personally conduct a coaching and training session with each sitter. We do encourage families to ask sitters for references and families are welcome to perform their own background checks or driving record checks if it gives them peace of mind.
If we have not answered your question here please feel free to email us at info@nounouneighbors.com
*Nounou Neighbors reserves the right to cancel your membership and refund your remaining membership balance at any time for any reason.